Jared Galleria of Jewelry in Braintree, MA, specializes in engagement ring creation and offers an extensive selection of fine jewelry. With a focus on personalized service, the staff assists customers in finding and customizing the perfect engagement ring to suit their needs. The store provides various services, including on-site jewelry repair, engraving, cleaning, and resizing, ensuring every piece is maintained beautifully.
Located at 20 Forbes Rd, Braintree, MA 02184-2602, the store operates in Norfolk County. Customers have noted a vibrant atmosphere and a well-stocked selection, contributing to an enjoyable shopping experience.
The phone number for Jared Galleria of Jewelry is (781) 848-3254.
**Operating Hours:**
| Day | Hours |
|-----------|--------------------|
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
**Overall Sentiment from Online Customer Reviews:**
Customer feedback reveals a mixed sentiment. The positive percentage stands at approximately 57%, while neutral sentiments account for around 30%. Negative reviews fill the remaining 13%.
Positive feedback highlights the friendly and attentive staff, particularly praising individuals like Rachel for their exceptional service and helpfulness during the engagement ring selection process. In contrast, negative reviews report experiences of inconsistency in service, with some customers expressing frustration over long wait times and issues with order accuracy.
**Best Review:**
Kimberly commended the Braintree location for its quality of service, stating that her experience with staff members like Rachel and Matt was exceptional, noting their attentiveness and ability to meet her jewelry needs efficiently.
**Worst Review:**
Kaitlin reported a frustrating experience with poor communication and service regarding a ring resizing, leading her to feel let down by the staff's lack of follow-up and professionalism during her interactions.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*
Positivity Score: 72%
Total Customer Feedback Reviewed: 327