Lander Jewelers, Braintree MA

Lander Jewelers, located at 250 Granite Street, Braintree, MA, has been a cornerstone for engagement ring creation services in the area for over 100 years. In the heart of Norfolk County, this family-run store offers a plethora of jewelry options, including custom engagement rings, crafted to fit the unique desires of each customer.

Scott Lander and his experienced team have garnered mixed reviews from the community. Many customers appreciate the personalized service and dedication to crafting beautiful, high-quality rings. The staff is reported to be friendly and accommodating, often taking the time to help clients design their perfect piece. However, a notable number of customers have expressed dissatisfaction, particularly concerning the transparency of their return policy and service consistency during the purchase process.

Customer Sentiment: Approximately 70% of patrons express high satisfaction, while about 20% have voiced neutral sentiments and 10% have raised concerns regarding service and product quality.

Opening Hours:

Monday to Thursday: 10:00 AM – 8:00 PM
Friday to Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Best Review: James praised the attentive staff, who made him feel genuinely welcomed and supported while creating a unique engagement ring for his fiancée.

Worst Review: Rebecca was deeply disappointed with her engagement ring, citing poor craftsmanship and an unhelpful response from the staff when she sought assistance with a return.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.