Charles S. Nacol Jewelry Co. is a reputable jewelry store located at 4320 Dowlen Road, Beaumont, TX 77706, specializing in custom engagement ring creation. With over 120 years of service in Jefferson County, this family-owned business emphasizes quality craftsmanship and personalized service. Customers appreciate the knowledgeable and friendly staff, who take the time to help find the perfect engagement ring while offering a wide selection of styles and designs.

The store offers various services, including jewelry repair, appraisals, and custom jewelry design, ensuring that clients receive a comprehensive jewelry shopping experience. Reviews reflect a strong commitment to customer satisfaction, with many praising the attentiveness and expertise of the staff, including the owner, Charles Nacol Jr.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Highlight Reviews:
Best Review: A customer commended the staff's respectful and welcoming approach, expressing satisfaction with the service despite entering the store in less-than-ideal conditions. They appreciated the staff's understanding of their budget.
Worst Review: One reviewer shared an unfortunate experience where they felt the owner was dismissive and uninterested in their business, despite having previously made a substantial purchase.

Operating Hours:
- Monday: 10 AM - 6 PM
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed

Staff Members Mentioned:
- Charles Nacol Jr.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.