Alter's Gem Jewelry, located at 3155 Dowlen Road, Beaumont, Texas, has established itself as a premier destination for engagement ring creation and exceptional customer service. The store offers a wide selection of beautifully crafted engagement rings, fashion jewelry, and timepieces, making it a top choice for those looking to celebrate life's special moments. The knowledgeable staff, including the owner, Brian Alter, and associates like Dana David and Michelle, provide personalized guidance to help customers find the perfect ring.

The jeweler is known for its commitment to quality and customer satisfaction, reflected in its extensive history, dating back to 1915. With nearly 100 years of experience in meeting jewelry needs, Alter's Gem Jewelry continues to evolve, offering custom designs and expert repairs. The store's welcoming atmosphere and attentive service make every visit enjoyable, whether for purchasing an engagement ring or simply browsing the extensive inventory.

Operating hours are as follows:

| Day | Hours |
|-----------|-------------------|
| Monday | 10 AM - 6 PM |
| Tuesday | 10 AM - 6 PM |
| Wednesday | 10 AM - 6 PM |
| Thursday | 10 AM - 6 PM |
| Friday | 10 AM - 6 PM |
| Saturday | 10 AM - 6 PM |
| Sunday | Closed |

Customer feedback has been predominantly positive, with a total of 659 reviews highlighting the store's exceptional service.

Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 4%
Negative: 1%

Best Review:
Abraham expressed that the service at Alter's Gem Jewelry was world-class, indicating a high level of satisfaction with his experience.

Worst Review:
A customer reported a negative experience regarding customer service, feeling overlooked during a visit.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.