Cheshier's Fine Jewelry, located at 1107 Utica St, Fort Smith, Arkansas, is renowned for its exceptional engagement ring creation and customer service. Operating since 1984, the store has built a reputation for providing high-quality custom jewelry, including engagement rings crafted to meet each couple's unique vision. With a friendly and knowledgeable staff, customers can expect a welcoming atmosphere as they navigate the process of selecting or designing the perfect ring for their special moment. The community values both the craftsmanship and the personal touch offered by the owner, Phil, and the dedicated team.
Based on 58 reviews, the overall sentiment from online customer reviews reflects a generally positive atmosphere. Positive sentiment accounts for approximately 75%, neutral sentiment at 15%, and negative sentiment making up around 10%.
**Best Review:** Sarah highlighted the friendly staff and the nice quality of products, expressing that it’s an overall great place for purchasing jewelry.
**Worst Review:** Gregory shared a negative experience regarding customer service, stating his dissatisfaction with how he was treated and indicating he would not recommend the store.
**Operating Hours:**
- Monday: 9:00 AM - 5:00 PM
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members mentioned include Phil, the owner.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 58
Store Phone Number: 4796466715