Minh Ngoc Jewelry Store, located at 2304 Rogers Ave, Fort Smith, AR 72901, provides exceptional services for creating beautiful engagement rings and various jewelry pieces. With a strong local presence, the store is known for its personalized customer service and craftsmanship. The team, including knowledgeable staff members, is committed to ensuring clients find the perfect piece, offering services such as custom ring design and jewelry repairs.
Customer reviews reflect a generally positive sentiment towards the store. Many customers appreciate the friendly atmosphere, excellent service, and the vast selection of jewelry options. The store has received a total of 27 reviews, with approximately 85% showcasing positive experiences while 15% express some reservations.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Positive feedback highlights the welcoming nature of the staff, including praise for their ability to cater to specific customer needs. The owners, believed to be Ani and Ken, are particularly noted for their helpfulness and expertise. However, there are rare negative mentions regarding pricing, which some customers felt was high compared to their expectations.
Best Review:
HaVy praised the jewelry selection, emphasizing that it surpasses many stores found in larger cities, and commended the owners for their honesty and fair pricing.
Worst Review:
John expressed concern over authenticity, sharing that he purchased gold necklaces that were later deemed fakes when tested elsewhere, leading to dissatisfaction with the purchasing experience.
**Opening Hours:**
Monday: Closed
Tuesday: 11 AM - 5 PM
Wednesday: 11 AM - 5 PM
Thursday: 11 AM - 5 PM
Friday: 11 AM - 5 PM
Saturday: 11 AM - 5 PM
Sunday: Closed
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 27
Store Phone Number: 4797850731