Zales Jewelers - Central Mall, Fort Smith, AR

Zales Jewelers, located at 3995 Phoenix Ave, Ste. 16, Fort Smith, AR 72903, has built a reputation for its range of engagement rings and exceptional customer service. With a phone number of (479) 452-0588, this store effectively caters to customers seeking to create memorable engagement pieces. The staff, including standout salespeople like Grace and Desarae, are known to provide personalized assistance, helping customers pick out the perfect ring while ensuring a stress-free experience.

Services offered include custom jewelry design, order placement, repair services, cleaning and inspection, as well as trade-in and upgrades, allowing customers to find solutions tailored to their needs. Located in Sebastian County, Zales also provides a convenient in-store pick-up service for online orders.

Operating Hours:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 8:00 PM
- Tuesday: 11:00 AM - 8:00 PM
- Wednesday: 11:00 AM - 8:00 PM
- Thursday: 11:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM

Overall Sentiment from Online Customer Reviews:
After reviewing approximately 102 reviews, the sentiment analysis reflects a mixed response from patrons. Positive reviews account for about 65%, neutral sentiment is around 20%, and negative sentiments make up about 15%.

Best Review:
Michael noted that the experience of selecting a wedding set was enjoyable and stress-free, highlighting the attentive service received from the staff.

Worst Review:
Nick experienced frustration with the store's operation hours, mentioning times when he arrived during normal business hours only to find the store closed, leading to concerns about retrieving his ring.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff Mentioned: Grace, Desarae.