Tolzman Watch and Jewelry Repair is a notable jewelry establishment located at 4120 Rogers Ave, Ste 105, Fort Smith, AR 72903, specializing in various services including custom engagement ring creation, jewelry repair, and restoration. The store is known for its reasonable pricing and commitment to customer satisfaction. While there have been mixed reviews from customers, it showcases a variety of unique options for those seeking to design their engagement rings.
Overall sentiment from online customer reviews:
Positive: 53%
Neutral: 26%
Negative: 21%
Positive reviews highlight excellent customer service, attention to detail, and the quality of ring resizing and repairs. Customers have appreciated the affordability and craftsmanship offered at this jewelry store, expressing satisfaction with the care taken in creating personalized pieces.
Conversely, negative feedback often mentions issues such as slow service, and some have reported unprofessional interactions. Others have experienced delays in repairs and difficulties in communication, leading to frustration among certain clients.
Best Review:
Melody spoke highly of Tolzman's consistent quality and service, noting that the business has served her family well over generations with their jewelry repairs and custom designs.
Worst Review:
Leesa shared her disappointment regarding the prolonged wait for watch repairs and reported issues with the store’s organization, feeling that the service was unprofessional.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Opening Hours:**
| Day | Hours |
|-------------|---------------------|
| Monday | Not specified |
| Tuesday | Not specified |
| Wednesday | Not specified |
| Thursday | Not specified |
| Friday | Not specified |
| Saturday | Not specified |
| Sunday | Not specified |
Staff members mentioned: None specified.
Positivity Score: 66%
Total Customer Feedback Reviewed: 23
Store Phone Number: 4797851525