Clarkes Jewelers, located at 4847 Line Ave, Shreveport, Louisiana, is renowned for its exceptional engagement ring creation services and fine jewelry offerings. With a legacy that began in 1931, this family-owned business prides itself on understanding the unique stories of its customers to help create personalized jewelry that reflects individual tastes. The knowledgeable staff, including noted professionals like Terri Rakes, are committed to guiding clients through the design process with integrity and expertise.
The store has garnered a total of 186 reviews, highlighting a positive reputation for quality craftsmanship and attentive service. Customers often remark on the inviting atmosphere and the dedication of the team to ensure that every client feels valued and understood. However, some reviews indicate occasional challenges with availability of specific items.
Overall Sentiment from Online Customer Reviews:
Positive sentiments account for approximately 86%, with neutral feedback at around 10% and negative responses making up about 4%. Customers generally express satisfaction with the service and quality, though a few have pointed out issues with stock availability.
Opening Hours:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
Mentioned staff: Terri Rakes
Best Review:
A customer praised Clarkes Jewelers for its attentive service and the welcoming atmosphere created by Amanda and the staff, making every jewelry purchase a delightful experience.
Worst Review:
A negative review highlighted frustrations regarding a miscommunication about a Rolex watch that was not available despite prior assurances, leading to an unexpected trip cancellation. The reviewer felt deceived by the situation.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 91%
Total Customer Feedback Reviewed: 186
Store Phone Number: 3188655658