Discount Jewelry and Loan, located at 2738 Mackey Ln, Shreveport, LA 71118, operates with a stellar reputation for creating engagement rings and providing a wide range of jewelry services. With a phone contact of (318) 688-8310, this pawn shop is known not just for its jewelry but also for new and used firearms, electronics, and various collectibles.

The staff, including manager Edward B., is recognized for their excellent customer service. They take time to guide customers through the engagement ring creation process, ensuring a personalized experience. Many customers praise the friendly atmosphere, stating that the team truly cares about their needs and the quality of their merchandise. The shop has received a total of 280 reviews, showcasing a blend of experiences that reflect both the store's strengths and areas for improvement.

Overall Sentiment from Online Customer Reviews:
Overall, the sentiment surrounding Discount Jewelry and Loan is primarily positive, with approximately 85% positive, 10% neutral, and 5% negative feedback observed. Customers typically appreciate the quality of the products, the professionalism of the staff, and the store's commitment to service.

Best Review:
Mario praised the store for its super friendly staff and their genuine care for the local community, highlighting how the team goes above and beyond to help customers with their jewelry needs.

Worst Review:
Jerwanika expressed dissatisfaction, stating they felt their merchandise was sold unfairly despite having made payments, indicating issues with customer service and communication.

Operating Hours:
- Monday: 9 AM - 6 PM
- Tuesday: 9 AM - 6 PM
- Wednesday: 9 AM - 6 PM
- Thursday: 9 AM - 6 PM
- Friday: 9 AM - 6 PM
- Saturday: 9 AM - 6 PM
- Sunday: Closed

Staff Members:
- Edward B. (Manager)

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.