National Jewelry and Loan, Shreveport LA
National Jewelry and Loan, located at 3825 Hollywood Ave, Shreveport, LA 71109, operates as a family retail and loan business specializing in providing immediate cash loans on valuable items, particularly in the realm of jewelry. The phone number for inquiries is (318) 636-9033. Customers can visit the store during the following hours:
| Day | Hours |
|-----------|--------------------|
| Monday | 9:00 AM - 6:00 PM |
| Tuesday | 9:00 AM - 6:00 PM |
| Wednesday | 9:00 AM - 6:00 PM |
| Thursday | 9:00 AM - 6:00 PM |
| Friday | 9:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
The store has gathered 30 reviews, indicating a diverse range of customer experiences particularly regarding engagement ring creation and service.
Positive reviews highlight the phenomenal staff who are often described as friendly and attentive, emphasizing that customers receive personalized assistance with engagement rings and other jewelry needs. Many appreciate the quality of the items sold and the value received, portraying a welcoming atmosphere.
Conversely, some negative remarks point to experiences of rudeness from staff, as well as concerns regarding pricing, with some customers feeling the costs of jewelry do not reflect their expectations. A few reviews express dissatisfaction with the handling of customer interactions, especially in relation to service speed and support.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 60%
Neutral sentiment: 20%
Negative sentiment: 20%
Best Review: A customer named Russell praised the long-term positive relationship he's had with the store, noting how well the owners treated him during a difficult time in his life when he was selling his late wife's jewelry.
Worst Review: Lisa mentioned feeling offended by the high prices compared to the value she expected, along with an uncomfortable customer service experience when trying to view items.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
