Located in Shreveport, Louisiana, Zales Jewelers at Mall St. Vincent provides exceptional services in engagement ring creation and personalized jewelry solutions. The store's address is 1133 St. Vincent Ave., Ste. 165, Shreveport, LA 71104-4153, and their contact number is (318) 934-1949. Customers appreciate the knowledgeable and friendly staff, including team members like Georgia and Kristen, who are known for their effective assistance and personalized recommendations during the ring selection process.

The jeweler operates seven days a week to accommodate various schedules, offering services such as custom jewelry creation, jewelry and watch repair, cleaning and inspection, and trade-in options for diamond jewelry. With a focus on delivering quality pieces and valuable customer service, Zales has built a reputation as a favored destination for engagement ring shoppers in Caddo Parish.

Operating Hours:
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM

Customer feedback reveals that out of 98 reviews analyzed, the overall sentiment from online customer reviews is as follows:
- Positive: 70%
- Neutral: 20%
- Negative: 10%

Positive reviews frequently highlight the attentive service and helpfulness of the staff, while negative reviews sometimes mention less than satisfactory experiences with wait times or specific staff interactions.

Best Review: B Ham1911 praised the store for its excellent customer service and efficiency, reporting significant savings and a positive shopping environment.

Worst Review: Brandiann Ridge described a frustrating visit where the service was deemed rude and unhelpful, which negatively impacted her overall experience.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.