Once Upon A Diamond, located at 1003 Pierremont Rd, Shreveport, LA 71106, is a distinguished jewelry store with a strong reputation for producing high-quality engagement rings and providing exceptional service. This family-owned business has been serving the community for over a century and offers a wide array of services, including engagement ring creation, custom design, jewelry repair, and purchasing of gold and estate jewelry.

The store operates in Caddo Parish and has garnered numerous positive reviews for its knowledgeable staff and personalized customer service. Customers frequently praise the professionalism and attentiveness of team members like Nick and Jordan, highlighting their ability to cater to individual needs and preferences during the engagement ring selection process.

While the general sentiment from online reviews reflects a positive atmosphere, some reviews note longer wait times for specific services. Overall, the customer feedback suggests a positive experience, with an estimated 90% positive sentiment, 8% neutral, and 2% negative.

| Business Hours |
|---------------------|
| Monday: 10 AM - 5:30 PM |
| Tuesday: 10 AM - 5:30 PM |
| Wednesday: 10 AM - 5:30 PM |
| Thursday: 10 AM - 5:30 PM |
| Friday: 10 AM - 5:30 PM |
| Saturday: 10 AM - 4 PM |
| Sunday: Closed |

Staff members mentioned include Nick and Jordan.

Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 8%
- Negative: 2%

Best Review:
Jade noted the stellar service and excellent selection available at Once Upon A Diamond, emphasizing the welcoming atmosphere and high-quality craftsmanship.

Worst Review:
A customer felt the wait time for jewelry repairs was longer than expected, leading to some frustration with the process.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.