Leonard's Jewelers, located at 4841 Line Ave, Shreveport, LA 71106, is known for its exceptional service in engagement ring creation and custom jewelry design. With over a century of experience, this family-owned business has built a strong reputation within the community. The jeweler specializes in various services including custom design, repair, and watch servicing.
Customer reviews reflect a generally positive sentiment about Leonard's Jewelers, emphasizing the expertise and friendly nature of the staff, particularly Doug, who is noted for his skill in jewelry crafting and repairs. However, there are some criticisms regarding customer service, with a few experiences marred by less-than-ideal interactions.
Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%
Highlights from the reviews show that many customers appreciate the knowledgeable staff and reasonable pricing, particularly for custom jewelry and repairs. Nonetheless, a small number of reviewers express dissatisfaction with their treatment during visits.
Best Review: A customer named Darlene praised Leonard's for its excellent service over many years, highlighting the kindness of the staff and the reasonable prices for jewelry repair and creation.
Worst Review: Gloria reported a negative experience where she felt rudely treated when seeking assistance with a watch repair, leading her to take her business elsewhere.
Operating Hours:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
Staff Members Mentioned:
- Doug (expert jeweler)
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 5
Store Phone Number: 3188685088