Croghan's Jewel Box, located at 308 King Street in Charleston, SC, is a charming family-owned jewelry store that has delighted customers for over a century. Situated in the heart of Charleston's historic district, this gem specializes in engagement rings and estate jewelry, drawing in both locals and visitors who seek something truly special.
The store's atmosphere is warm and inviting, fostered by a dedicated team that includes owner Rhett O. and veteran staff members like Betsy, who are well-versed in both customer care and jewelry craftsmanship. Croghan's offers a full suite of services, including custom engagement ring design, repairs, and appraisals. Your vision is priority here, with staff eager to collaborate on creating meaningful pieces that resonate with personal stories.
Customer Sentiment: About 80% of customers express high satisfaction with their experiences, while 15% maintain neutral views, and around 5% have raised concerns.
Opening Hours:
Monday to Friday: 10:00 AM – 5:30 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed
Best Review: Lauren shared her delightful first visit, mentioning the attentive staff who helped her find the perfect piece without any pressure to purchase right away.
Worst Review: J.P. expressed disappointment over the high repair costs, stating that after being a loyal customer, he felt the pricing on simple tweaks was unexpectedly steep.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 115
Store Phone Number: 8437233594