Sohn & McClure Jewelers, located at 334 E Bay St Unit M, Charleston, SC 29401, is highly regarded for its exceptional engagement ring creation and personalized customer service. With a focus on custom designs, the skilled team at this jewelry store, including owner Rex McClure and his staff, specializes in making each client's vision come to life, ensuring that every ring becomes a cherished symbol of love. They are known for their extensive selection of loose diamonds and engagement ring settings, as well as offering repair services for beloved heirlooms.
The overall atmosphere at Sohn & McClure is welcoming and passionate, with many clients praising the attentive and knowledgeable staff who work diligently to meet customer needs. However, there have been some mixed sentiments regarding wait times and pricing, reflecting varied customer experiences.
Hours of operation:
| Day | Hours |
|----------|-------------|
| Monday | 10 am - 4 pm |
| Tuesday | 10 am - 4 pm |
| Wednesday| 10 am - 4 pm |
| Thursday | 10 am - 4 pm |
| Friday | 10 am - 4 pm |
| Saturday | Closed |
| Sunday | Closed |
Staff members:
- Rex McClure
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review: A customer remarked on how the team at Sohn & McClure went above and beyond to create a custom engagement ring that exceeded their expectations, highlighting the collaborative and professional approach of the staff.
Worst Review: Another customer expressed disappointment with the long wait for repairs and felt that the staff was indifferent to their concerns.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 30
Store Phone Number: 8438533958