Nice Ice Fine Jewelers, located at 145 Market Street in Charleston, SC, is a cherished destination for couples searching for the perfect engagement ring. This retailer has made a name for itself in the jewelry scene, thanks to its unique, one-of-a-kind pieces and excellent customer service. The store's inviting atmosphere and specialized focus on engagement rings truly set it apart.
The staff, including owner Marilyn, are often recognized for their helpfulness and the personal touch they bring to each customer's experience. Many reviews highlight how the team listens attentively to clients' desires when designing rings, ensuring that every detail is executed to perfection. However, reviews do reflect a mix of experiences; while many leave feeling delighted with their purchases, some have voiced concerns regarding service and attentiveness on busier days.
Customer Sentiment: Around 70% of customers report being very satisfied, 20% express neutral feelings, and 10% have faced some issues.
Opening Hours:
Monday to Friday: 10:30 AM – 5:00 PM
Saturday: 10:30 AM – 5:00 PM
Sunday: Closed
Best Review: Evan praised the store for its wide selection and good prices, commending the excellent service that made his visit enjoyable.
Worst Review: Sadie felt her phone inquiry was met with rudeness, making her hesitant to support a local business.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 11
Store Phone Number: 8435777029