Hanchey Jewelers, located at 1690 Savannah Hwy, Charleston, SC 29407, has been serving the community for over 40 years, making it a beloved spot for those seeking custom engagement rings and jewelry repair in Charleston County. This family-owned store is well-regarded for its expertise, particularly in creating unique engagement rings tailored to personal tastes.
The shop is operated by Ken and Ann Hanchey, who are known for their warm and welcoming service. Customers often appreciate the friendly atmosphere and the attentiveness of the staff, who take the time to listen to their visions and provide expert guidance throughout the design process. With a variety of jewelry services, including custom designs, repair work, and watch battery replacements, Hanchey Jewelers has established a loyal customer base.
Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% have neutral experiences, and another 10% have encountered minor issues.
Opening Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Best Review: Betsey praised the staff for their exceptional help in resizing her engagement ring quickly and accurately, noting how accommodating and friendly they were throughout the process.
Worst Review: John shared disappointment regarding a lengthy watch repair that ended without any communication about the delay, leading him to take his business elsewhere.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 91