REEDS Jewelers, located at 2150 Northwoods Blvd Unit H-636, North Charleston, SC 29406, is a family-owned jewelry store known for its exceptional engagement ring creation services. The store prides itself on offering a wide selection of quality jewelry, with experienced staff members who provide personalized assistance to clients looking for the perfect engagement ring. The expert team, including associates like Ann Marie, Michelle, and Lisa, is recognized for their attentiveness and commitment to customer satisfaction, ensuring a pleasant shopping experience.

Customers often highlight the excellent customer service, with many reviews praising the knowledgeable staff for their ability to assist clients in selecting and customizing engagement rings. The store is described as welcoming and customer-oriented, making it a favored destination for couples.

However, some reviews indicate areas for improvement regarding service consistency and staff responsiveness during busy periods.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%

Best Review: One customer commended Michelle for her outstanding guidance in choosing a wedding band, expressing high satisfaction with the service and the resulting purchase.

Worst Review: A customer's negative experience pointed to a lack of support when seeking help with a warranty issue, which affected their perception of the store's service.

Operating Hours:
- Monday to Thursday: 11:00 AM - 7:00 PM
- Friday to Saturday: 11:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff Members Mentioned:
- Ann Marie
- Michelle
- Lisa

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.