A Diamond In Time is a distinguished jewelry and watch boutique located at 109 Wappoo Creek Dr Suite 3C, Charleston, SC, in Charleston County. With over 25 years of experience, the store specializes in creating custom engagement rings and offers a variety of services including the sale of pre-owned luxury watches such as Rolex and Tag Heuer. The knowledgeable staff, led by owner Allen Mozingo, ensures high-quality products and excellent customer service, focusing on personalized attention for each client. Customers appreciate the depth of expertise and the commitment to crafting unique pieces that reflect individual desires.

The store operates by appointment, enhancing the bespoke experience for clients. Specific operating hours are as follows:

| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |

The overall sentiment from online customer reviews is positive, with approximately 80% positive, 15% neutral, and 5% negative remarks. Many customers commend the personalized service, expertise, and quality of the engagement rings, while a few raised concerns about prior experiences not reflecting the exceptional service they expected.

Best Review: Laura commended Allen for his professionalism and ability to bring her dream engagement ring to life, highlighting his attentive listening and expert guidance throughout the design process.

Worst Review: D DMarie expressed frustration over a past transaction involving a watch, stating that parts were misrepresented and that he never actually purchased from the store, questioning the authenticity of the merchandise.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.