Del Haven Jewelers, located at 140 Peoples Plaza, Newark, DE, is a reputable, family-owned jeweler that has been serving the community since 1973. With a strong focus on engagement ring creation, the store offers a wide range of custom designs to fit each client's vision. The knowledgeable staff, including owner Francis Pepeta, is dedicated to providing personalized service, ensuring that customers feel comfortable and informed throughout the creation process. Alongside engagement rings, Del Haven provides comprehensive jewelry repair services, custom jewelry design, and watch repair.
The store has garnered a total of 196 reviews, reflecting a generally positive sentiment among customers for its exceptional service and high-quality pieces. The reviews highlight a welcoming atmosphere, with many customers praising the staff's expertise and friendliness. However, there are a few critiques regarding pricing offers for purchasing jewelry.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Highlight Reviews:
Best Review: Paula praised Del Haven Jewelers for their quality jewelry, pleasant staff, and excellent service, emphasizing their commitment to customer satisfaction.
Worst Review: Matt expressed dissatisfaction regarding a lower payout offer for a gold coin, feeling it was significantly less than an appraisal he received elsewhere.
Operating Hours:
- Monday – Friday: 10 AM – 6 PM
- Saturday: 10 AM – 4 PM
- Closed: Sunday
Staff Members Mentioned: Francis Pepeta
Positivity Score: 90%
Total Customer Feedback Reviewed: 196
Store Phone Number: 3028348500