Janvier Jewelers Newark DE

Janvier Jewelers, located at 543 Christiana Mall, Newark, DE 19702, is a renowned destination for engagement rings and diamond jewelry in New Castle County. Established in 1975, this family-owned business prides itself on offering a personalized jewelry buying experience supported by quality craftsmanship and trusted service. The showroom features a vast selection of hand-selected diamonds and engagement rings, complemented by attentive staff who emphasize customer satisfaction.

The jeweler's commitment to excellent service is evident from numerous positive reviews, highlighting the expertise of staff members like Mark, Bill, and Ron. Customers frequently commend the store for its knowledgeable team and customized engagement ring services, making the process enjoyable and stress-free. The skilled jewelers work closely with clients to design unique rings that meet individual preferences, ensuring satisfaction with every purchase.

However, some reviews do mention instances of inconsistent customer service experiences, particularly regarding appointment management and communication. These mixed sentiments indicate there's room for improvement in staff interactions during busy periods.

Overall sentiment from online customer reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Highlight Reviews:
Best Review: Rita expressed immense satisfaction with her custom engagement ring, praising the professionalism and creativity of the staff in bringing her vision to life.
Worst Review: Kelly shared disappointment regarding the inconsistency in customer service and felt that there were moments of unprofessionalism during her visit.

Operating Hours:
- Monday: 10 AM – 7 PM
- Tuesday: 10 AM – 7 PM
- Wednesday: 10 AM – 7 PM
- Thursday: 10 AM – 7 PM
- Friday: 10 AM – 9 PM
- Saturday: 10 AM – 9 PM
- Sunday: 11 AM – 6 PM

Staff Members:
Mark, Bill, Ron

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.