Robbins Delaware Diamonds, located at 101 Geoffrey Dr, Newark, DE 19713, is a prominent jewelry store specializing in engagement rings. The store features an extensive range of engagement ring styles in open, self-serve cases, providing customers with a unique shopping experience. With a reputation for exceptional customer service, Robbins empowers clients to browse freely while knowledgeable staff assist when needed.
Gordon Robbins, the owner, has created an inviting atmosphere where shoppers can find high-quality jewelry without the pressure often felt at larger chain stores. The staff is mentioned frequently in reviews for being friendly and helpful, particularly when guiding customers through the selection process.
Operating hours are as follows:
- Monday: Closed
- Tuesday: 11:00 AM - 6:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 6:00 PM
- Sunday: 12:00 PM - 5:00 PM
### Overall Sentiment from Online Customer Reviews:
Customer feedback indicates a split in sentiment, with about 55% positive, 20% neutral, and 25% negative reviews based on a total of 149 reviews. While many customers praise the store for its personalized service and welcoming environment, others express dissatisfaction with specific sales experiences and product quality.
### Best Review:
Kay Hill highlighted the great pricing and exceptional service received when purchasing wedding rings, noting the friendly and helpful staff.
### Worst Review:
Ava B. criticized the service provided by a salesperson, who failed to assist her properly in finding an emerald cut diamond, leading to disappointment with the experience.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.