Fast-Fix Jewelry and Watch Repairs, located at 457 Christiana Mall, Suite 1133, Newark, DE 19702, offers a broad range of services tailored to jewelry needs, particularly in the creation and resizing of engagement rings. With an impressive reputation built on nearly 2,800 reviews, this jeweler has garnered attention for both quality craftsmanship and attentive customer service.

The store provides various services, including jewelry cleaning, repairs, restoration, and watch servicing. Positive reviews highlight the staff's friendly demeanor and the quick turnaround times, especially for measurable tasks like battery replacements and resizing rings. Customers appreciate that the team takes great care of their jewelry, ensuring satisfaction with every visit. Owner Mark and his knowledgeable staff deliver personalized service, making customers feel valued and genuinely cared for.

However, there have been some negative experiences shared, including reports of unsatisfactory communication regarding repairs and installation issues. One customer expressed frustration over a delay in receiving their watch back, while another noted a lack of attention to detail in a repair job.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review: Jeffrey mentioned that the staff efficiently replaced the battery in his watch and even took the time to properly round and clean his ring without charges, showcasing their honesty and integrity.

Worst Review: Kevin shared a frustrating experience wherein he felt neglected while waiting for service, concluding that customer treatment seemed biased during his visit, which left a negative impression of the store.

Operating hours:
- Monday to Thursday: 10:00 AM - 7:00 PM
- Friday to Saturday: 10:00 AM - 7:00 PM
- Sunday: 11:00 AM - 6:00 PM

Staff member mentioned:
- Mark (Owner)

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.