Design Jewelers, located at 203 De Anza Blvd, San Mateo, CA 94402, is a family-owned jewelry store that has been serving the San Mateo community for nearly 40 years. Known for its personalized engagement ring creation services, this shop emphasizes quality craftsmanship and a bespoke experience. Customers appreciate the intimate atmosphere, as well as the owner’s dedicated approach to ensuring that every piece meets their needs and desires.

The store specializes in custom designs, allowing clients to collaborate closely with the experienced staff to create unique engagement rings that embody personal stories and meanings. Whether you're looking for a traditional style or something more modern, the team is committed to bringing your vision to life. However, feedback indicates some variability in service experiences, with occasional comments about pricing and repair services raising eyebrows among a few clients.

Customer Sentiment: Approximately 80% of customers express high satisfaction, while about 10% share neutral thoughts, and another 10% have encountered concerns.

Opening Hours:
Monday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed

Best Review: Michelle praised the shop for its excellent pricing and the kind service she received when resizing her ring, noting how welcoming the staff was throughout her visit.

Worst Review: Cynthia had a disappointing experience regarding a repair to her mother’s bracelet, which resulted in missing stones and a lack of satisfactory explanation from the jeweler.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.