Fred Meyer Jewelers offers a wide range of services in the beautiful setting of San Mateo, CA, known for its engagement ring creation and quality jewelry service. The store specializes in diamonds, watches, and a variety of fine jewelry pieces. The knowledgeable staff provides personalized assistance to help customers find the perfect engagement ring that meets their desires and budget.
The reviews collected reveal a mixed experience among customers. Some appreciate the selection and quality of jewelry, while others express dissatisfaction with customer service, particularly concerning product quality and handling complaints.
Overall Sentiment from Online Customer Reviews:
- Positive: 30%
- Neutral: 10%
- Negative: 60%
The mixed sentiments highlight the inconsistencies in customer experiences, especially relating to product satisfaction and service quality.
Location: 1346 E Hillsdale Blvd, San Mateo, CA 94401
Phone: (650) 341-2909
**Opening Hours:**
- Monday to Saturday: 10 AM - 8 PM
- Sunday: 11 AM - 6 PM
**Staff:**
- No specific names mentioned
Best Review: Ilana praised the store for its diverse selection but voiced disappointment over the quality of the rings purchased, stating that one lost a diamond within the first week and had issues with the fitting.
Worst Review: A customer highlighted a troubling interaction with the manager after returning a ring, feeling bullied and disrespected when discussing the quality issues, which led to a strong negative opinion about the store.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.