Diamond Cellar, located at 3960 New Bond St, Columbus, OH 43219, is a premier jewelry store known for its extensive selection of engagement rings and exceptional customer service. Operating in Franklin County, the store prides itself on creating a personalized experience for customers, particularly in the engagement ring creation process. The knowledgeable staff, including well-regarded sales associates like Randy Siegel and Marcie Gold, guide customers through every aspect of selecting and designing their rings, offering friendly, no-pressure service while accommodating various budgets.

The store's commitment to customer satisfaction is reflected in their ability to provide custom designs and handle extensive consultations for those seeking unique jewelry options. Customers have noted the warm ambiance of the store, showcasing a high-end collection from various prestigious brands.

Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
The overall sentiment for Diamond Cellar is predominantly positive, with a score of 80% positive, 15% neutral, and 5% negative based on 1433 reviews. Customers frequently praise the supportive atmosphere and attentive service but note occasional issues with specific transactions.

Best Review:
Megan highlighted the exceptional assistance from Marcie Gold, who made ring shopping a relaxed and informative experience, helping her fiancé choose the perfect engagement ring within their budget.

Worst Review:
Jennifer expressed disappointment regarding the service quality at Diamond Cellar, stating that her husband's experience was unsatisfactory, feeling ignored by staff despite being ready to make a purchase.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.