Zales Jewelers, located in the Mall at Tuttle Crossing, offers a wide array of services focusing on engagement ring creation. Situated at 5043 Tuttle Crossing Blvd, Ste 111 A, Dublin, OH 43016, this store is renowned for its exceptional customer service and quality jewelry. The knowledgeable staff, including well-reviewed associates like Rhonda and Sumona, are committed to assisting customers in selecting and customizing the perfect engagement ring to suit their needs.

Customer reviews highlight positive experiences with the friendly and helpful staff, emphasizing their willingness to provide excellent assistance throughout the ring selection process. Many shoppers have praised the team for their professionalism and dedication to customer satisfaction. Common themes in the positive reviews include the courteous service received and the helpfulness of the team members.

However, there are some negative sentiments regarding issues such as unexpected store closures reported by customers during business hours and concerns over repair services. Some patrons expressed dissatisfaction with specific interactions, leading to frustration in certain cases.

Overall sentiment from online customer reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Best Review:
Michelle noted the exceptional service she received, praising the staff for their knowledge and support during her ring inspection.

Worst Review:
Erin expressed disappointment after finding the store closed during claimed business hours, despite having confirmed the timing through a call.

Store Hours:
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM

Staff Members: Rhonda, Sumona

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.