Dunkin's Diamonds, located at 5043 Tuttle Crossing Blvd Ste 165, Dublin, OH 43016, specializes in crafting personalized engagement rings and offers a variety of jewelry services. This third-generation family-owned business is known for providing exceptional customer service, particularly in the area of custom jewelry creation. The knowledgeable staff, including individuals like Zack and Amir, are praised for being friendly and attentive, guiding customers through their options without pressure.
Customers have shared diverse experiences regarding this jeweler. Positive reviews highlight the attentive service, fair pricing, and quality of the jewelry, with many clients expressing satisfaction with their wedding bands and engagement rings. Many commend the staff for their helpfulness and expertise in diamond selections.
Conversely, some reviews mention delays in service, particularly regarding order fulfillment and communication issues, indicating areas where improvement is needed.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Best Review:
A customer appreciated the exceptional service and knowledgeable assistance at Dunkin's Diamonds when selecting an engagement ring. They felt that the staff showed genuine care and offered valuable insights during the ring selection process, resulting in a happy and stress-free experience.
Worst Review:
Another reviewer expressed disappointment with the delays in receiving their jewelry order, which led to a frustrating experience. They noted a lack of follow-up communication and felt that their concerns weren't adequately addressed.
**Operating Hours:**
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 64
Store Phone Number: (614) 718-0800