Fred Meyer Jewelers, located at 7625 Sawmill Rd, Dublin, OH 43016, is recognized for its diverse offerings in fine jewelry, particularly in engagement ring creation. This store operates within Franklin County, providing customers with a wide range of diamond bridal and engagement options, along with designer watches and loose diamonds. The staff, including knowledgeable associates, have gained appreciation for their guidance in selecting the perfect piece, often noted for their friendly and professional service.
However, mixed reviews reveal some inconsistency in customer experiences. Positive sentiments highlight the helpfulness and extensive product selection, with patrons commending the staff's expertise in assisting with customizations for engagement rings. In contrast, a segment of customers expressed dissatisfaction regarding pricing and service handling, particularly concerning repairs and resizing frustrations.
Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%
Highlight Reviews:
Best Review: A customer expressed satisfaction with the knowledgeable staff, specifically praising their ability to design a perfect engagement ring, emphasizing the beauty and reasonable pricing of the jewelry.
Worst Review: Another customer highlighted issues with service, feeling disheartened by the handling of their engagement ring resizing, which caused disappointment ahead of a significant occasion.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Operating Hours:
- Monday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM
Staff Members Mentioned:
- No specific staff names provided.
Positivity Score: 70%
Total Customer Feedback Reviewed: 21