Diamond Centre, Des Moines, IA

The Diamond Centre, located at 3420 Merle Hay Rd, Des Moines, IA 50310, is a jeweler specializing in bridal diamonds, including engagement rings, wedding bands, and custom designs. Known for its quality service and extensive selection, the store has operated in Polk County since 1994. Customers have praised the knowledgeable staff for their professionalism and helpfulness, creating a welcoming atmosphere for those seeking the perfect engagement ring.

Despite its positive aspects, there are notable concerns. Some reviews highlight dissatisfaction regarding the warranty policy and customer service experiences, particularly in cases of resizing and repairs. The store has been noted to have permanent closure status, which may lead to confusion among potential customers. All reviews suggest that the store is currently closed.

Overall Sentiment from Online Customer Reviews:
The reviews reflect a mixed sentiment with approximately 35% positive, 45% neutral, and 20% negative responses.

Best Review:
Mary Anderson expressed affection for the store, highlighting her long-term relationship with it over 20 years and her sadness upon hearing it was closing.

Worst Review:
Lynne Roberts was frustrated about the engagement ring warranty, which was expected to last a lifetime but was only valid for five years, indicating a lack of support after the sale.

Operating Hours:
- Monday to Friday: 9:30 AM - 6:00 PM
- Saturday: 9:30 AM - 1:00 PM
- Sunday: Closed

Staff Members:
No specific staff members were mentioned in the reviews.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.