Strac Jewelry in Des Moines IA

Strac Jewelry, located at 3821 6th Ave, Des Moines, IA 50313, offers exceptional services for engagement ring creation and other jewelry needs. Owned by Ian Strachan, this family-owned business has garnered a commendable reputation, highlighted by a total of 44 reviews. Customers appreciate the excellent craftsmanship and customer service, noting that the team is skilled in handling intricate tasks such as resizing and repairing high-value items. The store operates within Polk County and provides a warm, inviting atmosphere where personalized service is prioritized.

The reviews overwhelmingly reflect a positive experience, with customers often describing the staff as friendly and knowledgeable. There are numerous testimonials praising the quality of work and the fair pricing compared to larger chain stores. Some highlights include quick turnaround times and successful resolutions of complex repair requests.

However, there are a few instances of dissatisfaction; a minor review mentioned an oversight regarding the servicing of a watch band, indicating room for improvement in communication.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

Best Review:
David Dykeman commended Strac Jewelry for its outstanding service and craftsmanship, emphasizing that the team consistently delivers superb quality on various jewelry tasks.

Worst Review:
Alchemander Frankn expressed disappointment regarding the battery replacement for his watch, highlighting that it was returned uncleaned and not properly adjusted.

| Opening Hours |
|--------------------|
| Friday: 9 am – 3 pm|
| Saturday: Closed |
| Sunday: Closed |
| Monday: 9 am – 3 pm|
| Tuesday: 9 am – 3 pm|
| Wednesday: 9 am – 3 pm|
| Thursday: 9 am – 3 pm|

Staff Members: Ian Strachan
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.