Diamond Designs, located at 18900 W Bluemound Rd, Ste 109 in Brookfield, WI, has a rich history in the jewelry business since its establishment in 1989. This family-owned boutique is well-regarded for its custom engagement rings and fine jewelry, emphasizing ethical sourcing and unique designs that resonate with the joys of love and commitment. The owner, Julie Richter, along with her dedicated team, strives to make each customer's experience special by creating personalized jewelry pieces that reflect individual stories and styles.
While Diamond Designs has garnered a loyal customer base, it is important to note that recent reports suggest the store is currently closed, with various platforms indicating its status. Customers have appreciated the quality of craftsmanship and the intimate, welcoming atmosphere during their visits. However, there have also been mentions of inconsistencies in service and communication.
Customer Sentiment: Approximately 70% of customers express a high level of satisfaction with the design process, while around 20% have shared neutral experiences, and 10% reported service-related issues.
Opening Hours:
- Monday to Friday: 11:00 AM – 6:00 PM
- Saturday: 11:00 AM – 3:00 PM
- Sunday: Closed
Best Review: Keonev praised the outstanding quality of the jewelry and the skillful craftsmanship, noting the warm approach of the jewelers made for a delightful experience.
Worst Review: Gordy indicated frustration regarding a lack of follow-up on his inquiries, which left him feeling somewhat neglected after a previously positive interaction.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.