Shiela's Fine Jewelry & Goldsmith Shop, located at 13660 W Capitol Dr, Brookfield, WI 53005, is a distinguished jeweler specializing in engagement ring creation and personalized jewelry services. This family-owned establishment boasts over 30 years of experience and is highly regarded for its custom jewelry design and fine jewelry offerings. Customers appreciate the free consultations available, along with a range of services including jewelry repair and the purchase of old or broken jewelry. Shiela Neuzerling, the owner, leads a knowledgeable team ready to assist clients with their unique jewelry needs.

With a total of 38 reviews reviewed, the sentiment surrounding Shiela's Fine Jewelry is predominantly positive, with many customers praising the quality of craftsmanship, friendly service, and the ability to recreate cherished pieces. However, some reviewers noted communication lapses regarding project updates and higher-than-expected costs in certain instances.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

**Opening Hours:**
- Tuesday: 12:00 PM – 6:00 PM
- Wednesday: 12:00 PM – 6:00 PM
- Thursday: 12:00 PM – 6:00 PM
- Friday: 12:00 PM – 5:00 PM
- Saturday: 12:00 PM – 2:00 PM
- Sunday: Closed
- Monday: Closed

**Staff:**
- Shiela Neuzerling (Owner)

Best Review:
A customer highlighted the exceptional honesty and craftsmanship of Shiela's Fine Jewelry, praising the meticulous work done on a replica of a family heirloom ring, expressing emotional satisfaction with the outcome.

Worst Review:
One reviewer expressed frustration over poor communication regarding project updates and being informed of additional costs after work was done, which created an uncomfortable situation for them.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.