Gold Creations is a well-reviewed jewelry store located at 16150 W Bluemound Rd, Brookfield, WI 53005. This establishment specializes in creating custom engagement rings and offers various services, including jewelry and watch repairs, jewelry design, and appraisals. The store operates in Waukesha County and has garnered positive attention for its quality craftsmanship and attentive staff, including owner Tony, who is noted for his personalized service.
The reviews from 79 customers reflect an overall positive sentiment towards Gold Creations. Customers appreciate the no-pressure atmosphere and the willingness of the staff to work collaboratively on custom designs. Many clients have praised the store for its exceptional service and the quality of the jewelry produced. However, a few negative reviews highlight concerns about customer service experiences, particularly regarding delays and miscommunication issues.
Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 10%
- Negative: 10%
Hours of Operation:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: 12:00 PM - 4:00 PM
Staff members mentioned include Tony.
Best Review: A customer noted that Gold Creations provided exceptional service for custom engagement and wedding rings, highlighting the team's remarkable attention to detail and the owner's commitment to meeting their specific needs.
Worst Review: Another customer expressed dissatisfaction with the owner's rudeness and a lengthy process regarding the creation of a custom piece, feeling that they were unfairly treated during their experience.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.