Treiber & Straub Jewelers, Custom Engagement Rings in Brookfield , WI

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82.5% Score | Treiber & Straub Jewelers, Brookfield, WI

Treiber & Straub Jewelers, located at 14740 W Capitol Dr, Brookfield, WI 53005, has built a solid reputation in the Milwaukee area for its exquisite engagement ring creation services. Known for their extensive selection of high-end designer jewelry and luxury watches, the store has been a staple for couples seeking the perfect engagement ring for over four decades.

Offering personalized services, including custom design and repair, this family-owned establishment prides itself on exceptional customer service. The knowledgeable staff, including owner Mike Straub and specialists like Ellen and Kimberly, are dedicated to guiding customers throughout their engagement ring journey, ensuring a memorable experience.

Operating in Waukesha County, Treiber & Straub Jewelers is recognized not only for their beautiful jewelry but also for their professional and friendly staff who aim to transform your vision into reality.

Operating Hours:
- Monday: 10 AM - 5 PM
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 2 PM
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 75%
Neutral sentiment: 15%
Negative sentiment: 10%

The store has received a total of 104 reviews, with many customers praising the exceptional quality and service, while a few expressed dissatisfaction regarding specific incidents.

Best Review:
A customer highlighted their delight with the helpfulness of staff, stating that their experience involved fantastic service from Ellen, who was attentive and unpressured in helping them find their perfect luxury watch and jewelry pieces.

Worst Review:
In contrast, a customer criticized a negative interaction with the owner, mentioning an unpleasant experience regarding an engagement ring purchase and feeling rushed and dismissed during their visit.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 82.5%
Total Customer Feedback Reviewed: 104

Store Phone Number: 2627905757

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82.5%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Treiber & Straub Jewelers

There are many great places to propose in Brookfield, Wisconsin, including many fine restaurants and of course the lakefront, which we're known for in our area. Since we're located close to the lake, many proposals occur there.

There is no "best time" to buy a diamond engagement ring since we believe that an engagement ring should be bought whenever the couple is ready. There are popular times around the holidays, but our diamond prices run the same, year round, and we offer the best anytime of year.

At Treiber and Straub Jewelers in Brookfield, it takes anywhere from 3-4 weeks to complete the engagement ring creation process. It completely varies, depending on the amount of customization on the ring, but in general, our customers can rely on us to finish their rings in this time frame.

I can't say that there is just one most memorable proposal story, since we hear a lot of stories here at our jewelry store in Wisconson. There are so many incredible proposals, and what makes them memorable is the love that the couple shares between them.

I would say that the Solitare has and still is the most popular engagement ring selection at our jewelry store. It's timeless look keeps the popularity soaring and even when trends of other styles comes and goes, the Solitare still remains on top.

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