Diamond Durrell's Lake Charles LA

Diamond Durrell's, located at 224 W Prien Lake Rd, Lake Charles, LA 70601, is a well-established jeweler in Calcasieu Parish, renowned for its expertise in engagement ring creation and jewelry repair. The store has garnered a mixed but notable reputation, highlighted by a collection of 110 reviews analyzed across several platforms.

Customers frequently praise the knowledgeable and friendly staff, including mentions of owner Durrell, for providing exceptional service and a diverse selection of quality jewelry. Many reviews highlight the excellent pricing and customer-centric approach, making it a preferred choice for those seeking engagement rings.

On the flip side, some negative feedback has been recorded, with several customers expressing dissatisfaction regarding specific service encounters, including long wait times and inconsistencies in pricing for engagement rings.

Operating hours are as follows:

| Day | Hours |
|-----------|----------------|
| Monday | 9:30 AM - 6:00 PM |
| Tuesday | 9:30 AM - 6:00 PM |
| Wednesday | 9:30 AM - 6:00 PM |
| Thursday | 9:30 AM - 6:00 PM |
| Friday | 9:30 AM - 6:00 PM |
| Saturday | 9:30 AM - 5:00 PM |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
The overall sentiment from the reviews indicates a positive inclination towards Diamond Durrell's, with about 70% positive, 20% neutral, and 10% negative feedback.

Best Review:
Cory praised the store for its great selection and friendly service, noting that the quality and pricing were exceptional. He highlighted his overall satisfaction with the engagement ring purchasing process.

Worst Review:
A customer named Kevin reported a frustrating experience with slow service and a lack of urgency during a simple ring resizing, pointing out that the environment felt unfriendly.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.