Jewels by Mitchell, located at 3308 Ernest St, Lake Charles, LA 70601, has been serving Southwest Louisiana for over 30 years. The jeweler specializes in creating beautiful custom engagement rings and offers a wide range of services including jewelry and watch repairs, stone setting, and buying pre-owned jewelry. The store operates with a reputation for quality craftsmanship and personalized customer service.
The staff is known for their friendly and knowledgeable approach, making the experience pleasant for couples looking to design the perfect engagement ring. The business maintains a solid online presence, garnering a high rating from satisfied customers.
Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 5%
- Negative: 5%
Highlighting a consistent theme among reviews, the majority reflect a positive atmosphere, celebrating the friendly staff, quality work, and reasonable prices.
Best Review: Mary mentioned the excellent service at Jewels by Mitchell, highlighting the store's great prices and craftsmanship, indicating a strong likelihood of becoming a repeat customer.
Worst Review: Stacey expressed disappointment about the store closing earlier than its posted hours, which influenced her experience.
**Opening Hours:**
| Day | Hours |
|------------|----------------|
| Monday | 9:30 am - 5 pm|
| Tuesday | 9:30 am - 5 pm|
| Wednesday | 9:30 am - 5 pm|
| Thursday | 9:30 am - 5 pm|
| Friday | 9:30 am - 5 pm|
| Saturday | Closed |
| Sunday | Closed |
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 51
Store Phone Number: 3374784130