MB Rich Jewelry, located at 615 W Prien Lake Rd, Lake Charles, LA 70601, is a reputed jeweler specializing in custom engagement ring creation. The owner, Michael Richard, is noted for his extensive expertise in the industry since 1985, providing clients with personalized service and unique jewelry options. Customers often commend the team's professionalism, suggesting they go above and beyond to ensure satisfaction. Many reviews highlight the knowledgeable staff who play a significant role in the engaging shopping experience, particularly for engagement rings.

Operating hours are as follows:
| Day | Hours |
|-----------|--------------|
| Monday | 10:00 AM - 5:30 PM |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |

Overall sentiment from online customer reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Positive feedback emphasizes the welcoming atmosphere and helpful staff, with many satisfied customers praising the selection and quality of their purchases. However, a small percentage of reviews express dissatisfaction, particularly regarding service issues surrounding transactions.

Best Review:
Ronica noted the exceptional selection and prompt service, highlighting the friendly support she received when looking for a new wedding band, which made her eager to return in the future.

Worst Review:
John faced significant issues regarding communication and payment for consigned jewelry, describing a prolonged and stressful experience with unfulfilled promises, which led him to escalate the matter over time.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.