The Diamond Room by Spektor, located at 3501 W 57th Street, Sioux Falls, SD, has garnered positive attention for its expert engagement ring creation services. With a firm presence in Minnehaha County, this jewelry store is known for its extensive selection of loose diamonds and custom design options. Alon Spektor and Justin Shatto lead a dedicated team, focusing on providing attentive customer service and personalized attention to every client.
Operating hours are:
- Monday to Friday: 9 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed
This jeweler is praised for the quality of its engagement rings and the professionalism of its staff. The store has 93 reviews with an impressive overall sentiment reflecting customer satisfaction.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Most reviews highlight the knowledgeable staff’s ability to guide customers through the ring selection process without pressure. Many customers appreciate the relaxed atmosphere and the willingness of the team to take time with each client. Conversely, a small number of reviews express concerns regarding the perceived upselling of jewelry and occasional dissatisfaction with individual experiences.
Best Review:
Randy mentioned having an exceptional experience while searching for a unique engagement ring, emphasizing the dedication and hard work of Emily from the team, who helped him find the perfect piece.
Worst Review:
Darnell criticized the store, suggesting that the reviews may be artificially generated and noted his experience of feeling pressured to purchase a specific diamond against his preferences.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Opening Hours:
| Day | Hours |
|-----------|---------------|
| Monday | 9 AM - 6 PM |
| Tuesday | 9 AM - 6 PM |
| Wednesday | 9 AM - 6 PM |
| Thursday | 9 AM - 6 PM |
| Friday | 9 AM - 6 PM |
| Saturday | 10 AM - 5 PM |
| Sunday | Closed |
Staff Members Mentioned:
- Alon Spektor
- Justin Shatto
Positivity Score: 90%
Total Customer Feedback Reviewed: 93
Store Phone Number: 6053620008