Thomas James and Bechtold Jewelry, located at 325 S Phillips Ave, Sioux Falls, SD 57104, prides itself on over a century of experience in the jewelry industry, serving the community since 1902. This fourth-generation family-run store offers an extensive range of jewelry services, specializing in custom engagement ring creation. With a dedicated team that includes GIA-accredited professionals and skilled goldsmiths, the store is well-equipped to bring unique and personal jewelry visions to life.

Customers appreciate the attentive and knowledgeable staff, including owner Thomas James, for their exceptional service and craftsmanship. The shop offers tailored experiences for those looking to create custom jewelry using loose gemstones or repurposing old family pieces. Alongside engagement rings, services also include repairs, appraisals, and a selection of wedding bands.

Operating hours are as follows:
- Monday: By appointment
- Tuesday: 10:00 AM – 6:00 PM
- Wednesday: 10:00 AM – 6:00 PM
- Thursday: 10:00 AM – 6:00 PM
- Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: Closed

Overall sentiment from online customer reviews:
- Positive: 90%
- Neutral: 8%
- Negative: 2%

Highlighting the feedback from customers, a clear pattern of satisfaction emerges regarding the quality of service and the craftsmanship of jewelry. Many reviews commend the staff's expertise and the personalized approach they take with customers.

Best Review: One customer noted that the attention to detail and craftsmanship provided by the team was exceptional, leaving them highly satisfied with their engagement ring.

Worst Review: A less favorable review pointed out a delay in service response times, but this was a rare occurrence among overwhelmingly positive feedback.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Members: Thomas James