Helzberg Diamonds is a well-regarded jewelry store located in The Empire Mall, providing a wide range of engagement ring creation services. The store is situated at 4001 W 41st St Suite 215, Sioux Falls, SD 57106, and can be reached at (605) 361-9771. Known for their commitment to superior customer service, Helzberg Diamonds offers a diligent selection of fine jewelry designed to cater to various budgets and preferences. Their talented staff is highlighted for their helpfulness and relaxed sales approach, making the engagement ring shopping experience enjoyable for customers.

However, it is worth noting that some customers have expressed dissatisfaction with certain aspects of service. There are instances of misplaced or damaged items resulting in frustration, so customers should consider this while engaging with the store for their special purchases.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%

Best Review: A customer praised the outstanding service received while shopping for a ring, commending the staff for their relaxed approach and willingness to assist without pressure. This experience highlights the store's dedication to customer care.
Worst Review: A customer expressed significant disappointment over the service, having experienced issues with missing wedding jewelry and damage to a ring after repairs, indicating a need for improvement in handling customer orders.

Operating Hours:
Monday: 10:00 AM - 9:00 PM
Tuesday: 10:00 AM - 9:00 PM
Wednesday: 10:00 AM - 9:00 PM
Thursday: 10:00 AM - 9:00 PM
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:00 PM
Sunday: 11:00 AM - 7:00 PM

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.