Thomas James & Bechtold Jewelry, Sioux Falls, SD

Thomas James & Bechtold Jewelry, located at 325 S Phillips Ave, Sioux Falls, SD, is a well-regarded jeweler known for its exceptional engagement ring creation services. With a history dating back to 1902, this family-run establishment has built a reputation for high-quality craftsmanship and attentive service. The jewelers offer a comprehensive range of services, including custom engagement rings, wedding bands, jewelry repair, and watch servicing.

Customers often praise the knowledgeable and friendly staff, including Thomas Faini, for their personalized approach to jewelry design, making the experience enjoyable and memorable. Online reviews reflect a strong commitment to customer satisfaction, with many noting the careful attention to detail and high-quality results.

Operating hours for Thomas James & Bechtold Jewelry are as follows:

| Day | Opening Hours |
|-----------|----------------------|
| Monday | By appointment |
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 05:00 PM |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews: The sentiment is overwhelmingly positive, with approximately 95% of the 72 customer reviews reflecting satisfaction with their experiences. There are a small number of neutral and negative reviews, indicating room for improvement in specific areas such as communication and timeliness.

Best Review: John highlighted the outstanding service and quality from the staff, noting it as his first and last stop for all jewelry needs.

Worst Review: Sandy expressed disappointment when her jewelry appraisal took longer than promised, indicating a need for better communication regarding timelines.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.