DiamondTen, located at 13840 Michigan Ave, Dearborn, MI 48126, is renowned for its impressive engagement ring creation and exceptional customer service. Operating hours are from 10 AM to 5 PM, Monday through Friday, with weekends closed. This jeweler specializes in authentic pre-owned Tiffany & Co. engagement rings, lab-grown diamond jewelry, and antique jewelry, backed by a commitment to authenticity and customer satisfaction.
With a wealth of positive reviews, DiamondTen has established itself as a trusted destination for couples seeking the perfect engagement ring. Reviewers often commend the knowledgeable staff for their professionalism and helpfulness, highlighting a custom experience in selecting or designing rings. Many customers appreciate the fair pricing and unique selection, which includes a diverse range of styles and materials.
However, there are some negative sentiments present in the reviews. A few customers have expressed concerns regarding the quality of service, citing instances of poor communication and unwelcoming behavior from staff. These negative reviews suggest a discrepancy in service levels, with some customers feeling less valued.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%
Best Review: A customer praised DiamondTen for its outstanding customer service and wide selection of engagement rings, complimenting the staff for their professionalism and the quality of their jewelry.
Worst Review: Another customer had a negative experience due to perceived poor service, feeling unwelcome and dissatisfied with their interaction with the staff.
Operating Hours:
- Monday: 10 AM – 5 PM
- Tuesday: 10 AM – 5 PM
- Wednesday: 10 AM – 5 PM
- Thursday: 10 AM – 5 PM
- Friday: 10 AM – 5 PM
- Saturday: Closed
- Sunday: Closed
Staff Members:
- Christina (staff member mentioned in review)
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 53
Store Phone Number: 8003228700