Princess Jewelry Design, located at 5444 Schaefer Rd, Dearborn, MI 48126, is renowned for its high-quality engagement ring creation and exceptional customer service. With over 179 reviews highlighting their dedication to customer satisfaction, this family-owned business specializes in unique and beautiful 21k and 22k gold jewelry designs. Customers praise the store for its wide selection and personalized attention, making it a popular choice for couples seeking the perfect engagement ring. Many customers mention the staff’s honesty and willingness to work closely with them to create custom pieces.
Operating hours are as follows:
- Monday: 11 AM – 4:30 PM
- Tuesday: 11 AM – 4:30 PM
- Wednesday: 11 AM – 4:30 PM
- Thursday: 11 AM – 4:30 PM
- Friday: 3 PM – 5 PM
- Saturday: 11 AM – 4:30 PM
- Sunday: Closed
Customer Reviews Sentiment:
Overall sentiment from online customer reviews is largely positive. Approximately 75% of reviews are favorable, 15% are neutral, and 10% reflect negative experiences.
Highlight Reviews:
Best Review: A customer commended the honesty and helpfulness of the staff, noting their dedication to ensuring customers find the perfect engagement ring while also appreciating the variety of options available.
Worst Review: Another customer expressed disappointment in their experience, citing poor customer service as they felt ignored while waiting for assistance.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff members mentioned: None specific.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 179
Store Phone Number: 3135829978