The Jewelry Vault, Dearborn, MI

The Jewelry Vault, located at 14540 Ford Rd, Suite B, Dearborn, MI 48126, has garnered notable attention for its engagement ring creation services, emphasizing custom jewelry designs tailored to meet individual tastes and preferences. With a phone number of (313) 395-2500, the store operates Monday through Friday from 11:00 AM to 4:00 PM and Saturday from 12:00 PM to 3:00 PM, remaining closed on Sundays.

As a family-owned establishment, The Jewelry Vault blends personalized service with a fairly extensive selection of exquisite jewelry, making it a favored choice among locals in Wayne County seeking unique engagement rings. Customers have praised the staff, particularly noting their friendliness and willingness to assist with custom orders. The store's ambiance and wide variety have contributed to its positive reputation.

However, customer feedback isn't universally glowing, as a few negative experiences have been reported regarding customer service quality. While most reviewers speak highly of the engagement rings and service, there have been isolated instances where individuals expressed disappointment, particularly concerning the quality of repaired items.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review: Mirna highlighted the extensive selection of beautiful pieces available and commended the friendly, helpful service received while getting items repaired and custom-made.

Worst Review: Maha expressed frustration over receiving a poorly cleaned bracelet after repair, leading to an unpleasant confrontation regarding the service quality.

Opening Hours:
- Monday: 11:00 AM - 4:00 PM
- Tuesday: 11:00 AM - 4:00 PM
- Wednesday: 11:00 AM - 4:00 PM
- Thursday: 11:00 AM - 4:00 PM
- Friday: 11:00 AM - 4:00 PM
- Saturday: 12:00 PM - 3:00 PM
- Sunday: Closed

Staff Members Mentioned:
- Hawra

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.