N. J. Diamond Dearborn MI

N.J. Diamonds, located at 5601 Schaefer Rd, Dearborn, MI 48126, is a family-owned jewelry store specializing in custom engagement ring creation and expert jewelry repair services with over 25 years of experience in the industry. The store has received a mix of feedback, showcasing strengths in customer service, personalized design, and dedication to quality. Customers have reported positive experiences with the knowledgeable staff and the custom design process, particularly praising the owner Zouhair for his patience and helpfulness during the selection of engagement rings.

Operating hours are as follows:
- Monday: 11:00 AM - 6:30 PM
- Tuesday: 11:00 AM - 6:30 PM
- Wednesday: 11:00 AM - 6:30 PM
- Thursday: 11:00 AM - 6:30 PM
- Friday: 11:00 AM - 6:30 PM
- Saturday: 11:30 AM - 6:00 PM
- Sunday: Closed

Based on the analysis of 138 reviews, the overall sentiment is as follows:
- Positive: 70%
- Neutral: 15%
- Negative: 15%

Customers have positively highlighted the quality of the engagement rings and the thorough service provided, while some have cited less favorable experiences regarding customer service and product satisfaction.

Best Review:
Khalida commended N.J. Diamonds for their superb service and mentioned the exceptional customer care provided by the staff, particularly emphasizing their ability to work with the customer's budget.

Worst Review:
Julnar expressed concern about being sold fake gold and warned others to keep their receipts, reflecting dissatisfaction with the store’s integrity.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.