Diamonds and More, located at 2929 Turner Hill Rd, Lithonia, GA 30038, offers a range of jewelry services, with a particular focus on engagement ring creation. Customers can reach the store at (770) 482-6458. The shop operates from 10:00 AM to 9:00 PM, Monday through Saturday, and from 12:00 PM to 6:00 PM on Sundays.
The store has garnered mixed reviews, with a total of 8 reviews analyzed. Some customers have praised the attentive staff and their engagement ring selection, highlighting positive interactions with team members like Ali and Alex. However, numerous reviews express dissatisfaction with the quality of products and customer service, reporting issues related to the authenticity of jewelry and poor communication regarding repairs and orders.
Overall Sentiment from Online Customer Reviews:
Positive: 25%
Neutral: 12.5%
Negative: 62.5%
Best Review:
A customer noted a positive experience with the staff, specifically praising Alex and Ali for assisting in selecting an engagement ring efficiently, leading to a seamless purchase process.
Worst Review:
Another customer expressed severe disappointment due to repeated delays and lack of communication regarding a ring order that never arrived, leading to a financial claim to recover funds.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
- Monday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM
Staff Members:
- Ali
- Alex
Positivity Score: 31.5%
Total Customer Feedback Reviewed: 8
Store Phone Number: 7704826458