Helzberg Diamonds is a reputable jewelry store located at 2929 Turner Hill Rd, Space 2610, Lithonia, GA 30038. With a focus on engagement ring creation, this store offers a wide selection of diamond and fine jewelry, along with personalized services to help customers find the perfect ring to symbolize their love. The store is well-known for its knowledgeable staff, including notable employees who have received praise for their exceptional customer service. The store is situated in DeKalb County and operates under standard retail hours.

Operating Hours:
- Monday to Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM

Customer feedback describes a primarily positive atmosphere, with many praising the helpfulness and friendliness of the staff. However, there are instances of dissatisfaction related to service experiences.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 10%
Negative: 20%

Highlight Reviews:
Best Review: A customer named Angela appreciated the outstanding customer service she received from an employee named Ivey, who went the extra mile to help her find the perfect engagement ring, making the entire experience enjoyable and stress-free.
Worst Review: Jess expressed disappointment with the service, stating that the staff seemed annoyed and unfriendly during her visit when she simply requested a ring cleaning.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Members Noted: Ivey