Jared Galleria of Jewelry in Lithonia, GA specializes in creating engagement rings and offers a wide range of personalized jewelry services. Located at 3001 Turner Hill Rd, Lithonia, GA 30038-2529, this store is well-known for its expert team who assist customers in finding the perfect engagement ring that suits their style and budget. The staff, including experienced sales associates like Jeral and Pam, emphasize exceptional customer service, ensuring an enjoyable jewelry shopping experience. Customers can also benefit from on-site jewelry and watch repair, custom jewelry design, and engraving services.

With a total of 287 reviews, the overall sentiment from online customer reviews is mixed.

Overall Sentiment from Online Customer Reviews:
Positive: 48%
Neutral: 23%
Negative: 29%

Positive reviews highlight the knowledgeable staff who are helpful and patient, making the experience pleasant for customers looking for jewelry. However, there are several negative experiences reported about customer service inconsistencies and issues with order fulfillment, which indicate a need for improvements in service quality at this location.

**Opening Hours:**
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 6:00 PM

Best Review:
A customer praised the store for its attentive and knowledgeable staff, expressing satisfaction with the assistance received in selecting an engagement ring.

Worst Review:
Another customer reported a frustrating experience, indicating dissatisfaction with the service after a significant purchase, feeling that the staff lacked proper follow-up and resolution skills regarding issues that arose.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.